Phase I: Evaluate
In the first phase, we evaluate by learning your leadership goals and objectives, your organization structure, the service you provide and the clients you service. Next, we identify your short-term goals. Finally, we pinpoint the items that are causing issues for your customers and those tasks preventing you from focusing on growth. Using the gathered information as a foundation, we develop specific plan tailored to first address your issues impacting your customers while progressing towards your short-term goals.
Phase II: Execute
The Execute phase is all about putting your specific plan into action. Between your team and ours, we assign roles and responsibilities to the appropriate people, put in a system of accountability and develop repeatable processes that produces you tangible results. Then we document the entire system, tying the roles and processes together.
Phase III: Enhance
During the Enhance phase, we build on the system developed in Execute for you. We learn from that phase to refine and strengthen your plan where needed. Then we scale it across your entire organization, establishing repeatable processes that meet your short-term objectives and drive lasting impact.
Phase IV: Insights
Now that your short-term objectives have been met, we enter into phase 4, Insights, In the Insights phase, we look at your long-term objectives. We identify the obstacles hindering you from reaching you future goals and collaboratively put a plan in place to move you towards your vision.